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Frequently Asked Questions

Can siblings use the same 10-play pass?
Absolutely! Siblings are welcome to share a pass.

Can we bring outside food?
We kindly ask that outside food stays at home. No worries, though! We have toddler-friendly snacks and drinks available for purchase.

Can I cancel my party?

All sales are final, and we do not offer refunds. In the event of unforeseen circumstances or inclement weather that forces us to close, a member of our team will contact you directly to reschedule your party at a mutually convenient time.